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Lovable Losers and the Other Ones

This is a concept I first heard from Greg Crabtree, who paired it with another memorable term: “terrorists.” Unfortunately, that title didn’t play nicely with...

Reviews, Ratings, & Feedback

When I talk to leaders and teams about “reviews,” I know exactly what comes to mind. Traditional performance reviews are dreaded, confusing, often tied only...

Why Do A-Players Leave?

When an A-player leaves, it’s rarely sudden. You feel the loss not just in performance, but in the quiet energy shift that follows, the meetings...

Delegation vs Abdication

This card was born out of a conversation with a COO who asked whether a task had been delegated or abdicated. That distinction hit me...

The Sandwich Is Dead

Welcome to CardCast! Now, you might be thinking, “What on earth is a CardCast!?”. Let me explain…Cardcast was inspired by a curious habit developed by...