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How to Spot a Lack of Trust in Your Leadership Team with Louis Retief

Today, myself, Ged, and our very special guest, Louis Retief, attempted to define what trust really is. Aaaaaand I’m not sure we managed it. However,...

Leadership Communication: How One Word Can Change the Whole Conversation

Language is one of the most powerful tools a leader has. Not because it makes you sound polished, but because it shapes what happens next....

How to Run Better Leadership Meetings That Improve Business Execution

People love to hate meetings.  Most meetings start late. The purpose is unclear. People arrive unprepared. Decisions do not get made. Actions do not get...

Why Meeting Prep Is the First Sign of Accountability

I used to think meeting prep was just the responsible thing to do before a meeting. Read the dashboard. Check the agenda. Know your numbers....

The #1 Interview Question to Ask Before You Hire Someone

I keep coming back to one simple hiring question: What DON’T you want to do? It sounds simple, but in a job interview, it can...

Setting Expectations

One of the most common leadership failures is assuming that expectations are “obvious.” People are hired into roles, assigned projects, and even evaluated on outcomes...

Clarity Before Feedback

Why is clarity so important? Because most of us experience the very human habit of answering too quickly, only to realize we’ve missed something important....

Reviews, Ratings, & Feedback

When I talk to leaders and teams about “reviews,” I know exactly what comes to mind. Traditional performance reviews are dreaded, confusing, often tied only...

The Good News About Good News

When I start a meeting, I always begin with good news, and I insist my clients do the same. Starting with positivity sets the tone...

Repetition

Some people accuse me of repeating myself, but it’s not unconscious—I’m fully aware. When ideas return, I welcome them. They come through conversations, books, or...