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Why Every Leader Needs a Coach (and How to Know If You’re Ready)

Most people who say they want a coach don’t actually want a coach. They want someone who has been where they are, who knows the...

Why Meeting Prep Is the First Sign of Accountability

I used to think meeting prep was just the responsible thing to do before a meeting. Read the dashboard. Check the agenda. Know your numbers....

Metric Ownership

For a long time, metrics have been treated as something that simply exists. A number on a dashboard. A graph trending up or down. Useful,...

Setting Expectations

One of the most common leadership failures is assuming that expectations are “obvious.” People are hired into roles, assigned projects, and even evaluated on outcomes...

The Evil Of Daily Huddle

The daily huddle often meets immediate resistance—people don’t want to do it. A daily huddle isn’t about adding meetings; it’s about creating a shared execution...

Function Scorecards

What is the purpose of Function Scorecards? A scorecard is meant to define the outcomes of a function, not to evaluate an individual’s personal performance....

Delegation vs Abdication

This card was born out of a conversation with a COO who asked whether a task had been delegated or abdicated. That distinction hit me...

Metrics That Matter

We love to hate them; they feel like a burden. Yet they’re essential. Metrics are simply what we choose to count, the signals that tell...